Instant Property Services code of conduct

Benefits of IPS

The choice is simple really. Instant Property Services is a one stop solution that solves the issues faced by both insurance companies and their customers, especially during the times of emergency household repairs and general maintenance.

The problem? Once a claim is raised, an assessor goes onsite to check what has been damaged and then tries to organise the appropriate tradespeople to commit to attending the customer's site and get the job done.

That sounds right doesn't it? Then keep listening ...

The assessor finally works out the correct tradespeople to get the job done and then arranges a certain number of each of the same trade to attend the site and quote the job, then finally the best quote is chosen and the tradesperson books in the job. All of this takes time and forgotten and in the background is the customer who is still sitting there with whatever makeshift repairs have been hastily erected. This continues until the tradesperson can attend the site and fix the problem.

Sounds like a drawn out process doesn't it? However it gets better ...

Now imagine the problem requiring more than one trade, as most of these jobs do. All the time, the customer feels forgotten and betrayed by the insurance company they have been paying, sometimes for years before making a single claim. The first time they really need you, they feel let down and don't renew their insurance with you.

The solution: Instant Property Services. Instant Property Services is the perfect choice for quick resolution to all your customer's insurance claims. With the ability to send an assessor onsite at short notice who is capable of sourcing reliable, professional tradespeople onsite to carry out work. With hundreds of tradespeople on our books, we can source the best quote from a number of trades and then get the work underway, all in house. The whole time, you are only dealing with one management team who make sure your customers get the prompt and efficient attention they deserve.

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