Benefits of IPS
The choice is simple really. Instant Property Services is a one stop solution that solves
the issues faced by both insurance companies and their customers, especially during
the times of emergency household repairs and general maintenance.
The problem? Once a claim is raised, an assessor goes onsite to check what has
been damaged and then tries to organise the appropriate tradespeople to commit
to attending the customer's site and get the job done.
That sounds right doesn't it? Then keep listening ...
The assessor finally works out the correct tradespeople to get the job done and
then arranges a certain number of each of the same trade to attend the site
and quote the job, then finally the best quote is chosen and the tradesperson
books in the job. All of this takes time and forgotten and in the background
is the customer who is still sitting there with whatever makeshift repairs
have been hastily erected. This continues until the tradesperson can attend
the site and fix the problem.
Sounds like a drawn out process doesn't it? However it gets better ...
Now imagine the problem requiring more than one trade, as most of these jobs
do. All the time, the customer feels forgotten and betrayed by the insurance
company they have been paying, sometimes for years before making a single claim.
The first time they really need you, they feel let down and don't renew their
insurance with you.
The solution: Instant Property Services. Instant Property Services is the perfect
choice for quick resolution to all your customer's insurance claims. With the
ability to send an assessor onsite at short notice who is capable of sourcing
reliable, professional tradespeople onsite to carry out work. With hundreds
of tradespeople on our books, we can source the best quote from a number of
trades and then get the work underway, all in house. The whole time, you are
only dealing with one management team who make sure your customers get the
prompt and efficient attention they deserve.
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"The tradespeople were great! Responsive, honest and wonderful service. Can get a tradesperson quickly without having to phone a million people. Personal contact and speed of service and range available. One price for the whole job - prompt service. Quick response time.""Prices for work is at a good rate. The speed in which you attend, quote, complete repair, invoice. The quick response. Punctuality/response times. Everything."
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